License Activation Support

Net Deed Plotter Activation Form
Example of Version 5.60 & later Activation Page
(Net Deed Plotter v5.62 was released May 24, 2019)

The activation page now used is shown in the image above.
If your activation screen does not look like the one above, you are trying to activate version 5.5 or older of Net Deed Plotter® (version 5.62 of Deed Plotter®). 
Older versions do not prompt you for a password, and the activation number is 15 digits or 18 digits long.  Licensed users of version 5.5 or older, please click on this link “Updating Older Versions of Net Deed Plotter

The v5.60, v5.61 & v5.62 licenses ID & passwords are interchangeable.  A current valid license/activation status does not change if version 5.62 replaces v5.60 or v5.61.

Generally, if Net Deed Plotter is installed (or has been installed) on a computer, and you are wanting to use it on a different computer (or need to re-activate on the same computer), it is important to read the information pertaining to moving a license or altering a computer as described in this Moving License link.

The LicenseID and password you used to activate or reactivate version 5.6 and later never changes except in rare cases.  There is no need to get a new LicenseID or password.  Of course, you should first deactivate the license(s) on the computer(s) that will no longer be used.  (The Deactivate License menu option is in the Net Deed Plotter Help menu.)   If you have a new computer, you would use the same LicenseID and password that was used on the the previous (no longer used) computer.

If you have version 5.60 or later and lost your LicenseID and/or password, you will see an option to recover them by clicking on the “Customer License Portal” below.  This portal can also be used to determine other license related data.  (The License Portal cannot be used with version 5.5 or earlier.) 

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If you have a license ID and password and are ready to activate online, preferably you will use the “Activate Net Deed Plotter online” option.  To activate, you would enter your license ID and password**.  (See discussion on securing and maintaining password at end of this page.)

The option to “Activate From Another Computer” should be used only as a last resort.  When that option is selected, you will be have an option to print the steps involved.  Again, that option is rarely used and is not recommended. 

The Activation License Number (License ID) and password provided when you first purchased a v5.60 license or later is essential for deactivation, reactivation, altering a computer, moving (transferring) licenses to a different computer etc.  (There is no Manual Activation method.)

If you are no longer going to use Net Deed Plotter on a certain computer, it is important you first deactivate the license. To do this, see our MOVING LICENSE link herein.

The intent of Internet Activating is to enable the registered, licensed customer(s) to maintain and use Net Deed Plotter without depending on Greenbrier Graphics, LLC. That intent is defeated when the Activation numbers are not kept and used as needed.  Your License ID  and password must be kept.

LOST CD or MEDIA
Greenbrier Graphics, LLC keeps its latest version of Net Deed Plotter (NDP) available.  Select the Order/Download menu as needed to download it.  (Reactivation charges for licensed NDP users are subject to change without notice.  There might be license activation/deactivation circumstances that may permit a free or reduced price activation for certain licensed NDP users.).
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If you cannot resolve you support, you can click on the Support button below to submit a support request.

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Moving Licenses, Imaging, Cloning, Computer Replacement & Modifications

Moving Licenses:

Be certain you no longer wish to use the license on the computer that has Net Deed Plotter activated.
When reactivating or activating on another computer you will need your v5.60 or later license ID and password.  (If you have lost your license information, try using the Customer License Portal above.)

Start Net Deed Plotter.
Select the Help menu.
Select Deactivate License.
Click OK to deactivate.

After installing version 5.60 or newer of Net Deed Plotter, start it on the computer that is to be activated, and select “Activate Net Deed Plotter”.  Then use the on-line option.
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Imaging, Cloning, Computer Replacement, & Modifications:

One advantage of activating by Internet is to enable the customer to keep Net Deed Plotter functioning with minimal downtime. (Manual activations are not used.)
As previously indicated, it is important to “Park” (Deactivate) licenses before moving Net Deed Plotter, imaging, cloning, replacing, repairing, changing operating system, or in any manner modifying a computer that has a current usable and valid Net Deed Plotter activation. The MOVING LICENSE instructions above will explain how to “Park” (Deactivate) any license(s) before an activation is permanently lost.  The responsibility of preserving activations (deactivating as needed.) is mentioned in the license agreement, and failing to do so may result in a support charge.
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(Older Versions)

Updating Older Versions of Net Deed Plotter

The 18 digit Internet Activation number beginning with 379 and the 15 digit Internet Activation number beginning with 397 are no longer used.  (Version 5.60 and later uses an 8 digit LicenseID that begins with a ‘6’, and uses a password.)  IF your version of Net Deed Plotter uses the 15 or 18 digit internet Activation number and will no longer run, you may want to download version 5.62.  This will enable a 30 day trial (evaluation) to run.  Our licensed, valid users can contact Greenbrier Graphics to request a v5.62 License ID and Password.  (Since March 2015, many of our customers who had v5.5 or older, have already received a LicenseID & password for version 5.60 or later; therefore, support may be avoided if you check with your IT, management, or other relevant personnel to see if our v5.6 licensing data is already available to you.)
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**(Note: The LicenseID and password are generated for you by a server hosted and maintained by Concept Software, Inc.  Use of a random generated password is advised by the host of  “Solo Server”.  If you choose to not use a random generated password, we suggest you create and use another unique password.  In either case the use should be for our software only.  You should keep your license ID and password safe and private in a secure place.  We recommend keeping a paper record of them in the event your computer fails.) 
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