SUPPORT/FAQ: (If your support concerns activation/deactivation, please use our License/Activation Support topic.)
(Note: At the end of this Support page, Add-in support for older versions remain, but add-in information that may help with versions 5.60 and later is added here.)
As newer versions of the Windows operating system and Microsoft Word are released, the current Word Add-ins provided by Greenbrier Graphics, LLC may (though not often) fail to launch Net Deed Plotter.
A few reasons for this does still relate to older problems and are as follows:
(Major license management update of Net Deed Plotter® (to version 5.60), as posted for download on 03-06-15)
The v5.60 and later changes relative to license management are discussed in the License Support topic at this website. That topic contains important information and advice. You will learn how to handle activation, deactivation, moving licenses, adding licenses and more. Please refer to that topic.
In addition to license management, two minor changes were made beginning with Net Deed Plotter, v5.60 and a minor change for v5.61.
1. Fixed bug that, in some cases, resulted in the date and title needing reset in the title box.
2. Added command in setup in an attempt to cause Windows file associations to always open a ndp file by clicking on it.
3. Posted v5.61 to make minor grammatical changes and an internal change to .exe file. (Though not necessary, v5.61 may be downloaded to replace v5.60 at no additional charge if you are a currently registered, licensed user of version 5.60.)
Most of the information below remains from older posts made before March 2015. Some of that information, including activations/deactivations and general license management, may no longer apply.
Greenbrier Graphics includes a pdf manual in the Help menu of Net Deed Plotter®. If you are a beginner, you may prefer to read the "Getting Started" tutorial (also in the Help menu) before refering to the manual. You should then use the manual and Help topics for a more in-depth understanding.
The manual for version 5.61 of Net Deed Plotter can be opened from the "Help" menu.
Our current release of Net Deed Plotter (Version 5 of Deed Plotter) has the following changes and enhancements relative to its immediate predecessor (version 4.20): This list has not been completed.
The most important changes found in version 5 of Deed Plotter (Net Deed Plotter) are improvements of existing features. For example, all releases of Deed Plotter+ for Windows permitted tracts to be moved with the mouse, but the new release simplifies this by permitting the text and tracts to move as the mouse moves.
We did everything possible to make Deed Plotter even easier to use.
A list of changes and features new to Version 5 (Net Deed Plotter as of 2009) follow:
The lists that follow are improvements made to Net Deed Plotter since its release on 12-12-07:
Updates to newer versions of Net Deed Plotter are cumulative.
This means a newer version will include all previous improvements.
(Minor update of Net Deed Plotter® (to version 5.50), as posted for download on 06-11-13 at 12:47PM)
For those who have used previous versions of Net Deed Plotter®, the list below introduces changes that became available June 6, 2013.
A PDF writer was considered for Net Deed Plotter, but not added because there are several available online. Some are free, and there are others that are very affordable. If you need a PDF writer, we suggest one that installs like a printer. You then have the option to simply select a PDF "Print" menu option. Some versions have unwanted advertising etc. embedded, but this can be avoided by paying a reasonable fee. For example, a PDF writer named "PDF995" can be downloaded for free, but a key can be bought that will remove the advertising.
If downloaded, see Getting Started Tutorial, Help, & Manual for more information.
(Major update of Net Deed Plotter (to version 5.40), as posted for download on 05-18-09 at 3:05 PM EDT.)
(Updated to 5.41 on May 20, 2009 to improve X64 installations using 32 bit installer.)
(Updated to 5.42 on September 01, 2009 to improve Deed Conversion, and to permit pasting deed calls & coordinates into Excel.)
The upload, mastering and posting for version 5.42 was 02-04-2011. V5.42 installs better than previous versions in Windows 7.
Important: This update/upgrade contains all improvements of previous releases and a significant change in the licensing system.
If your version of Net Deed Plotter is older than V5.30 (was released prior to 03-20-09), there is a $100 fee for this update/upgrade.
(See update history below for all changes to date.)
(First minor update of Net Deed Plotter, as posted for download on 02-04-08.)
(Second minor update of Net Deed Plotter, as posted for download on 02-14-08 at 4:00 PM EST.)
(Third minor update of Net Deed Plotter, as posted for download on 03-12-08 at 2:30 PM EDT.)
(Fourth minor update of Net Deed Plotter, as posted for download on 03-26-08 at 6:00 PM EDT.)
(Fifth minor update of Net Deed Plotter, as posted for download on 04-09-08 at 5:40 PM EDT.)
(Sixth minor update of Net Deed Plotter, as posted for download on 04-23-08 at 5:05 PM EDT.)
(Seventh update of Net Deed Plotter, as posted for download on 05-22-08 at 7:20 PM EDT.)
There are no critical issues; however, this update is signficant enough to warrant downloading regardless of your current version of Net Deed Plotter.
(Eighth update of Net Deed Plotter, as posted for download on 08-18-08 at 7:02 PM EDT.)
This update is signficant enough to warrant downloading regardless of your current version of Net Deed Plotter.
(Ninth (V5.30) & tenth (V5.31) update of Net Deed Plotter as posted for download on 03-23-09 at 10:48 AM EDT.)
Version 5.30 is a very significant (major) update and results from the first year of feedback from users of Net Deed Plotter.
There are 12 improvements. There will be a $100 fee to update from v5.xx to v5.40 or later.
(Eleventh update of Net Deed Plotter as posted for download on 04-16-09 at 3:18 PM EDT.)
(Twelth update of Net Deed Plotter as posted for download on 05-12-09 at 5:02 PM EDT.)
This update (Version 5.35) is signficant enough to warrant downloading for those who do Deed Conversion.
(Note: v5.35 was replaced with v5.41, and v5.41 replaced with v5.42 on 02-04-2011 at 10:40 PM EST.)
Frequently Asked Technical Questions:
As we support our customers over the years, we notice certain common questions that cannot be made visible enough in the manual to catch every customer's eye. So, before you call, always refer to this topic to see if your answer is given here. If you do call, please be at your computer and ready to run Deed Plotter. It is important to provide us with your version of Deed Plotter. Unless you are using an old DOS version, the version can be found by selecting "About Deed Plotter" from the "Help" Menu. You are now ready to explain the details concerning your issue.
Q1: How do I enter a deed call of "east 153 feet"? This question applies to north, south, east, and west and any distance.
A1: See Cardinal Directions in manual. Be careful when deciding whether calls are valid cardinal directions or are actually defective. "East 153 feet" can be entered as "n90e 153." Our new Version 5 of Deed Plotter (Net Deed Plotter) will accept the direct entry of a cardinal direction. "East 153" can be entered as "e 153".
Q2: How do I enter a deed call of "southwesterly about 135 feet"? This question applies to any vague direction or distance.
A2: You don't. No person or program can solve a deed that has several bad deed calls. Reject worthless descriptions. Do keep in mind that Deed Plotter may solve some descriptions that have a defect.
Q3: How do I place Deed Calls on the boundary lines or Circle the Corners of a tract?
A3: To place deed calls on the boundary lines, first you select (activate) the tract then click on the Show Deed Calls icon. The Lines Menu provides a sub-menu for circling corners. To select a tract, simply place the mouse in it and click the left mouse button.
Q4: How do I move the tracts (and text) relative to the paper?
A4: You should read the help topics that pertain to this. Basically, tract movement is achieved by selecting the tract to be moved, then click the Translate (Move Tracts) icon. The tract(s) will now move with the mouse if the Left Mouse Button is down.
Q5: How do I hide some of the deed calls for a tract in my printout?
A5: There are two methods to do this if the call is not a curve. You can double click on the line that is to not be labeled. This will toggle the call on or off. You can also select the corner at the beginning of the line that is to not be labeled, then select the hide (or show) deed call option in the Limes Menu. The latter method also works for curves.
Q6: How do I properly offset a tract that has deed calls before the "True Point of Beginning"?
A6: Place a slash mark ( "/" ) in front of those calls that offset the true P.O.B. There are several examples of this in the manual and a brief example on this Web Page (below) .
Q7: How do I place multiple tracts (multi-tracts) in their proper position?
A7: In Townships and Sections this is usually done by offsets; however, any multi-tract can be moved with the mouse. Most customers prefer to move the tracts with the mouse. There is a help topic that walks you through an example of this.
Q8: Why will the editor not accept a rectangular formatted tract? (Example= "north 100 feet of the southwest of the northwest...")
A8: It will. Do not place "@0" on this or the preceding line. You are probably confusing this with a metes and bounds reference to a standard section. The example above would be entered as "n100,sw,nw,5,3n,4e." (We assumed section 5, 3 north, 5 east.) A metes and bounds tie to a section would begin with a '/' mark. The following example entry ties a simple metes and bounds tract to a section corner. The "/s34.01e 200" is a call to the true point of beginning. Ignore this example if you don't have calls to the True Point of Beginning, and you are not working with standard government sections.
"@0" would precede the following example, IF it was not the first tract entered AND it was not a rectangular formatted tract.
(Note: The Add-in information below may not pertain to our new Deed Plotter version 5.
See additional Add-in discussion at beginning of this Support topic.)
Q9: How do I prevent a "Create Process Failed" error message when attempting Deed Conversion using Microsoft Word?
A9: This relatively rare problem is associated with networking and there is more than one solution. The error is caused by MS Word not being able to find and launch Deed Plotter. One solution offered by our customers is as follows:
Q10: Why does the "Deed Plotter+" menu option not appear in the "Tools" menu bar of MS Word?
A10: First be certain that Deed Plotter was installed (or re-installed) AFTER MS Word was installed. If the problem persists, be certain our GW98.wll file is in the MS Word startup folder. This problem can also be caused by other MS Word Add Ins interfering with ours. This problem may be associated with Docs Open or IScrub.
Q11: When using an older version of Deed Plotter in Windows XP, I am getting a "Spaces on left or not left justified" error message.
A11: If you have determined you are entering the data correctly, but the message persists, your version of Deed Plotter may have been designed before Windows XP became popular. The error may not show for months or even years. Version 4.20 (and version 5) of Deed Plotter was designed to eliminate this error. Version 4.20 of Deed Plotter also works on older Windows platforms. (Version 4.xx is no longer available. You may want to purchase version 5.)